Lean Otter Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or interact with us.

Who we are

• Company name: Lean Otter Ltd

• Company number: 16599663

• Registered office: Ground Floor, Business Park Unit 15 Somerville Ct, Trinity Way, Adderbury, Banbury, United Kingdom, OX17 3SN

• Contact email: hello@leanotter.com

We are the data controller for the purposes of UK GDPR.

What data we collect

We may collect and process the following personal data:

• Name

• Email address

• Company name and job title

• Information you submit when booking a call (e.g. answers to questions about your business or goals)

• Basic usage data (such as pages visited), if analytics are enabled

We do not collect payment information through this website.

How we collect data

We collect data when you:

• Book a call via Calendly

• Contact us by email

• Use our website (via cookies and analytics, if enabled)

Why we collect your data

We use your data to:

• Respond to enquiries

• Arrange and manage calls or meetings

• Understand how our website is used and improve it

• Run and operate our business

Legal basis for processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests – to run our business and communicate with potential clients

• Consent – where required for cookies or analytics

• Contractual necessity – where processing is needed ahead of entering into a service agreement

Third-party services

We use trusted third-party services to operate our website and business, including:

• Calendly – for booking calls

• Framer – for website hosting

• Google Analytics (if enabled) – for website usage insights

• Email marketing tools (such as Mailchimp or ConvertKit, if enabled in future)

These providers process data in line with their own privacy policies and applicable data protection laws.

Cookies

We use cookies to operate our website and, where enabled, to understand how it’s used.

More information is available in our Cookie Policy.

Data retention

We only keep personal data for as long as necessary to fulfil the purposes outlined in this policy, or to meet legal and regulatory requirements.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent (where applicable)

To exercise any of these rights, contact us at hello@leanotter.com.

Changes to this policy

We may update this policy from time to time. Any changes will be published on this page.